Please place your order online from our catalogue, just select the item you require and click the "add to shopping basket" button, then follow the simple ordering instructions. You can abort this order at any time before entering your payment details.
PAYMENT
Payment is made in full at time of placing your order. Payment is made through WorldPay, a secure payment gateway, who accept all major credit cards, switch and other debit cards.
NOTIFICATION OF ORDER
When you have placed your order through the secure server WorldPay.com you will automatically receive an e-mail receipt of your purchase. Please save this or print it for future reference.
GUARANTEE
We guarantee your satisfaction. If for any reason you are not satisfied with your purchase you may cancel your order, your right to cancel ends on the expiry of 7 working days beginning on the day after you receive the goods. Your money will be refunded within 30 days of cancellation. A deduction may be made from the refund for the cost of collecting the goods if these have not been returned to us. Return carriage costs cannot be refunded. Please note this applies to all products in our on-line catalogue except made to measure and items worked on for customers.
FAULTY GOODS
In accordance with the Sale of Goods Act 1979 (as amended) you are allowed a reasonable amount of time to establish that the goods are in conformity with the contract. If the goods are rejected because they do not conform to the contract you are entitled to a full refund. After this period up to 12 months from the purchase date if any product is found to be faulty due to manufacturing defects we will arrange repair or replacement of the faulty item at our discretion. Before returning any item it is essential that you contact us first for a returns note number and the address to send the goods to.
CARRIAGE CHARGES
Carriage charges are £50.00 per order to most UK mainland destinations.
CONTACTING US
If you need to reach us, please email us at enqs@doors4kitchens.co.uk or you can telephone or fax us on 0161-498 6288.
COMPLAINTS
Complaints - please contact Paul Bates in writing at the address below. We try to respond to all complaints within 5 working days.
REFUNDS
In the unlikely event that we are unable to fulfil your order or if there is an error in the fulfilment of your order you will receive a full refund to your credit or debit card. Please note that refunds will be given at the discretion of the Company Management.
YOUR RIGHTS
These terms are in addition to and do not affect your statutory rights.
Doors 4 Kitchens
184 Queensway
Heald Green
STOCKPORT
SK8 3HH
